*Originally published on August 6th, 2018 on LinkedIn.
The internet has had a massive impact on consumer and enterprise markets. However, it has had little effect on industrial businesses or healthcare. In fact, most IT investments on platforms such as ERP, CRM or EMR led to improved communications or compliance but not substantial enhancements in productivity, quality or growth.
That could change, but success is not assured. The next wave of tools is transformative: data, analytics, digital…